Cloud Skills Academy, eLearning and support for G Suite

The Cloud Skills Academy is an e-learning resource that provides help pages, interactive demonstrations, tips, shortcuts and FAQs on all topics in G Suite.

The Cloud Skills Academy helps address initial change management, keeps your employees up-to-date about new features available to them, and through promoting self-help reduces employees reliance on help desk support.

Accelerate user adoption of G Suite

Ensure a smooth transition to G Suite with training for all users Online lessons that support the key features of G Suite - Email, Calendar, Drive, Docs, Hangouts and Sites Empower your users to learn at their own pace from any location

Educate users about new G Suite features

The Academy is always up-to-date with the latest features introduced to G Suite Our Chrome Extension notifies users of new features from within the application itself Ensure your users get the most from G Suite and benefit from new features

Reduce help desk calls about G Suite

Users can view frequently asked questions on G Suite, including questions asked during our G Suite training courses. Users can search over 400 help topics, each with step-by-step instructions and an interactive “try it out” exercise Your help desk can promote self-help by emailing topic links to users

Track learning progress

Users can view a history of all topics they have read in the Academy and return to a topic with a single mouse-click Users can view their learning progress through new
G Suite features and key topics for their first days
Administrators can view a Red/Amber/Green summary of user progress in the Academy, as well as any individual user learning record