Cloud Skills Academy Features

The Cloud Skills Academy provides an intuitive and interactive learning experience for all G Suite users, whether it is during an employee's first days of using G Suite, or as a resource to learn new skills and keep up-to-date with what's new in G Suite. The Cloud Skills Academy also provides tools to allow help desk support to assist with end-user queries.

View our introductory video, or sample screenshots of the Cloud Skills Academy
 

For G Suite Users:

Find help directly within G Suite

Our Chrome Extension allows you to find help on the application you’re using without having to leave your screen. Find help within Gmail, Calendar, Drive, Docs and Sites.
 

 

Keep up-to-date with new G Suite features

When a new feature is added to G Suite, the Chrome Extension will be flagged, to show you that a new topic is available to view in the Academy.

Learn only what you need, when you need it

Rather than providing users with an entire course that they need to work through from start to finish, the Cloud Skills Academy is designed to allow users to dip-in and out of the tool, to find help on the feature they wish to use, then return to their work.
 

 

Learn the way that works for you

Each topic has clear step by step instructions, as well as an interactive demonstration that you can work through to experience the feature for yourself.

Learn in a safe and secure environment

You can try out any topic in the Cloud Skills Academy using an interactive simulation of G Suite. This allows you to try a new feature without making any changes to your own G Suite environment.

 

View frequently asked questions on G Suite

As well as a library of over 400 topics, we also offer extensive FAQs, which we update on a regular basis to include real end-user questions from our G Suite training courses. 
 

Track your learning progress in key areas of G Suite

Use our Learning Record to view your progress in learning key topics for your first days in G Suite, or the new features introduced across Mail, Calendar, Drive, Docs and Sites.

 

 

View your learning history at any time

View a summary of the progress you have made in G Suite, or a full list of topics you have viewed. Return to any Academy topic with a single click of the mouse. 

 

For Help Desk Support:

Share information with your end-users

To promote self-help in your organisation, you can email a link to any Academy topic to a colleague, allowing them to easily learn more about that feature.

 

Keep your knowledge updated on new G Suite topics

As G Suite evolves, we add all new features to the Cloud Skills Academy as soon as they are available on rapid release. New topics will show clearly on each screen of the Academy.
 

Find out what people are asking about G Suite

Our frequently asked questions show what real end-users are asking on our G Suite Training courses, and are updated on a regular basis to include new functionality in G Suite.

 

View the learning progress of all users on your domain

Our Learning Record dashboard allows you to view the progress of all users in your domain across the key learning areas of the Academy. You can drill down to view the learning history of a specific user, or view a summary by group/OU.

Cloud Skills Academy Overview

 

Learning Record Overview

Cloud Skills Academy Screenshots

Our Chrome Extension flagging a new help topic added for G Suite Calendar:

Your First Days in Gmail:

Step-by-Step instructions:

Interactive "Try it out" exercise:

"Ask a Question" Forum

User Learning Record - Stats

User Learning Record - What's New

Admin Learning Record - Dashboard